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Frequently Asked Questions
Everything you need to know about our custom pet portraits
How long does it take to receive my portrait?
What if I don't like the preview?
What photo should I upload?
Can you create portraits of multiple pets?
What's the difference between the product types?
How is each portrait created?
What sizes are available?
Do you ship internationally?
Can I include my pet's name in the portrait?
Can I get a refund?
How do I care for my portrait?
Can I order a portrait as a gift?